Lesson 10 · Chapter I
飲料做錯 / 投訴Drink Complaint
拿到飲料才發現點錯 / 太燙 / 沒甜 — 禮貌請求重做。
📜 Dialogue · 對話腳本
Coffee Shop
Y
Hi, sorry — I ordered an iced latte but this is hot.
嗨,不好意思 — 我點的是冰拿鐵,但這杯是熱的。
A
Oh my apologies! Let me remake it for you.
啊抱歉!我幫您重做。
Y
No rush, thanks. Could you also add an extra shot this time?
不急,謝謝。這次可以加多一份濃縮嗎?
A
On the house. Coming right up.
免費招待。馬上來。
Y
Really appreciate it.
真的很感謝。
📝 Key Phrases · 重點片語
6 expressions to remember
I ordered
我點的是
but this is
但這杯是
my apologies
抱歉(較正式)
remake it
重做
on the house
免費招待
coming right up
馬上來