Lesson 4 · Chapter II
預約變更 / 取消Modifying & Cancelling
行程變了 — 改日期、改房型、取消整筆預約。
📜 Dialogue · 對話腳本
Hotel Stay
Y
Hi, I need to change my reservation for next week.
嗨,我下週的預約需要改。
A
Sure. What's the confirmation number?
好。訂位確認號碼是?
Y
It's HB-4892. Could I push it back two days?
HB-4892。可以延後兩天嗎?
A
Let me check availability. Yes, that works — same rate.
我查一下空房。可以,同樣價格。
Y
Great. Could you email the updated confirmation?
讚。可以 email 新的確認嗎?
📝 Key Phrases · 重點片語
6 expressions to remember
confirmation number
訂位確認號碼
push it back
延後
availability
空房 / 可預約
same rate
同樣價格
cancellation fee
取消費
updated confirmation
新的確認