Lesson 8 · Chapter V
商品有瑕疵Defective Product
拆開發現瑕疵 — 講清問題、要求退換、保固範圍。
📜 Dialogue · 對話腳本
Shopping
Y
Hi, I bought this kettle yesterday and it's leaking from the base.
嗨,昨天買的水壺底部漏水。
A
Oh no — that's covered. Want a refund or replacement?
糟糕 — 保固範圍內。要退款還是換新?
Y
Replacement, please. Same model.
換新,謝謝。同型號。
A
I'll grab one from the back. Do you have the receipt?
我去後面拿。有收據嗎?
Y
Yes, here it is.
有,在這。
📝 Key Phrases · 重點片語
6 expressions to remember
leaking
漏水 / 漏
from the base
從底部
that's covered
保固範圍內
refund or replacement
退款還是換新
replacement
換新貨
same model
同型號